Title: How do I... ?  
Owner: Kelli Higdon
Creator: Kelli Higdon Apr 15, 2024
Last Changed by: Kelli Higdon Jun 27, 2024
Tiny Link: (useful for email) https://sangomakb.atlassian.net/wiki/x/NwA0Cw
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Children (5)
    Page: Configure Outbound CNAME
    Page: Configure Cisco RV180w or 220w Routers
    Page: Configure the User Control Panel
    Page: Image Assets
    Page: Initiate SDWAN POC - How do I... ?
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Jun 27, 2024 15:14 Kelli Higdon View Changes
Apr 15, 2024 16:04 Kelli Higdon  
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Fonality (119)     Page: Upgrade my system software - How do I?
    Page: How do I get my voicemail emailed to me?
    Page: How Do I- Configure My Network
    Page: Configure Toll Restrictions - How do I?
    Page: How Do I- Use FMFM and Forward Calls
    Page: Route callers to a queue - How do I?
    Page: How Do I- Stop malicious SPAM Calls
    Page: How do I add an extension? (CP version 4.x)
    Page: Manually enable Hardware Echo Cancellation (HWEC) - How do I?
    Page: Set up the Scheduler - use schedules - How do I?
    Page: How do I transfer a call to someone's voicemail?
    Page: Add multiple IVRs or call menus - How do I?
    Page: How do I transfer a call using HUD?
    Page: How Do I- Assign User Licenses
    Page: How Do I - Use HUD Mobile
    Page: How do I save a report as a PDF?
    Page: Disable a phone - How do I?
    Page: How do I change the duration of ringing on my phone?
    Page: Route callers by area code - How do I?
    Page: How Do I - Administer Record-All
    Page: How do I configure my IP phone's softkeys?
    Page: Give my agents time to complete a queue call - How do I?
    Page: View CDR reports - How do I?
    Page: What is QoS and how do I use it?
    Page: How do I forward calls to an outside number from a submenu?
    Page: How Do I- Additional Fonality Resources
    Page: How do I check voicemail from the main menu?
    Page: How do I intercom a person or group?
    Page: How do I check or administer my voicemail remotely?
    Page: Login my ACD agents - How do I?
    Page: Configure Alerts - How do I?
    Page: How Do I- Initial IP Phone Setup
    Page: How do I make incoming calls ring through my PC speakers?
    Page: Setup an Installation appointment - How do I?
    Page: How do I download CDR reports to my computer from the PBX for archival purposes?
    Page: Add Sub-Menus - How Do I?
    Page: Use a Hunt Group - How do I?
    Page: How do I find my phone's IP Address?
    Page: How do I pair an Aastra handset with a base station?
    Page: How do I use a Hunt Group?
    Page: Leave a Group Voicemail - How do I?
    Page: How Do I - Use Video Collaboration In HUD Web
    Page: How do I edit an existing dial plan?
    Page: How do I add a new dial plan?
    Page: How do I install HUD2 for a Limited account in Windows?
    Page: Play a greeting or voice prompt to callers - How do I?
    Page: How do I install a Sangoma VoiceTime USB Device?
    Page: Prioritize my ACD agents - How do I?
    Page: How do I check if my VoIP trunks are registered?
    Page: Edit wav files with Audacity - How do I edit voice prompts
    Page: Configure Outbound CNAME
    Page: Configure network settings - How do I?
    Page: Tips From The Pros
    Page: How do I setup automatic inbound queue-call recording?
    Page: How Do I Find My Router's IP address
    Page: How do I manually configure my phone's IP settings?
    Page: How do I configure a BRI card?
    Page: Reset my admin password - How do I?
    Page: Configure the User Control Panel
    Page: Download queue call recordings - How do I?
    Page: Edit the Main call menu - How do I?
    Page: How do I integrate an over-head paging system?
    Page: Link servers together - How do I?
    Page: Configure an E1 - How do I?
    Page: Upload a pre-recorded voice prompt or auto-attendant greeting - How do I?
    Page: Forward Queue Calls to Cell Phones - How do I?
    Page: View my current queues - How do I?
    Page: How do I create a voicemail-only extension? (CP version 4.x)
    Page: Configure an Analog card - How do I?
    Page: How do I login to the User Panel from the Admin Panel?
    Page: How do I setup DID to Extension routing?
    Page: Edit keypress options on an IVR menu or add new keypresses - How do I?
    Page: How Do I- Build Queues
    Page: Install a Softphone - How do I?
    Page: How Do I ? Video Series
    Page: How do I check my server's IP address?
    Page: Initiate SDWAN POC - How do I... ?
    Page: Change my DTMFmode settings in VoIP - How do I?
    Page: Update my contact information - How do I?
    Page: How do I check my voicemail with my phone?
    Page: How Do I- Create a Basic Call Menu
    Page: How do I add a phone number to my system?
    Page: How do I setup Busy Lamp Field (BLF) ?
    Page: How do I change my dial out prefix?
    Page: How do I configure HUD for remote use?
    Page: Install HUD Client - How do I?
    Page: Eliminate echo - How do I?
    Page: How do I configure DHCP on a Windows 2003 Server?
    Page: Delete all server groups - How do I?
    Page: Write an AGI - How do I?
    Page: Use a Blast group - How do I?
    Page: Configure a PRI - How do I?
    Page: Install a TDM card - How do I?
    Page: Edit a sub-menu - How do I?
    Page: How do I add linked-server extensions to my ACD queues?
    Page: How do I login to Fonality's Admin Panel?
    Page: Image Assets
    Page: Configure Cisco RV180w or 220w Routers
    Page: How do I use a Blast group?
    Page: How Do I- Use My Call Center Agent Features
    Page: How do I fail-over to my backup server?
    Page: Route by Caller ID - How do I route different caller numbers to different menus?
    Page: Shutdown my server - How do I?
    Page: Reset my server - How do I?
    Page: How Do I- Add New Users
    Page: How Do I- Remote Phone Setup
    Page: How do I add a device to my trixbox Pro?
    Page: Blast group to ring multiple phones - How do I?
    Page: Route by number dialed - multiple IVRs for calls incoming to different numbers - How do I?
    Page: Use Music-on-hold or MOH - How do I?
    Page: How do I manually transfer a call to voicemail?
    Page: Configure global settings such as admin password and caller-id - How do I?
    Page: Set custom Caller-ID information on incoming calls - How do I?
    Page: Forward all my calls - How do I?
    Page: Add a new queue - How do I? (CP version 5.x)
    Page: How do I configure my Polycom phone to work remotely?
    Page: Park a call - How do I?
    Page: Change Default System Voice Prompt Recordings - How do I
    Page: Record a new voice prompt or auto-attendant greeting - How do I?