/
Outlook Integration

Outlook Integration

Minimum Requirements

 

In order to begin using HUD3 with Outlook for click-to-call, you need to update your dialing rules within Outlook.

 

All HUD2 customers should change their Dialing Rules as specified below.  HUD2 required more extensive configuration options than HUD3.  With HUD3, Fonality has automated nearly all of the dial plan configuration for you.  The only thing you need to tell Outlook is the area code where you work.

 

  1. Click on Start

  2. Click on Settings

  3. Click on Control Panel

  4. Switch to Classic View

  5. Open Phone and Modem settings

  6. On the Dialing Rules tab, click the location to modify, and then click Edit

  7. Click a tab to make changes to the General settings

  8. Enter the area code of your office location

  9. Click Apply

  10. Click OK

  11. You should now be able to right-click on any Contact within your Outlook application, select "Call ... via HUD" and initiate an outbound call correctly

 

PhoneProperties.jpg

 

Related content

HUD2 Outlook Integration
HUD2 Outlook Integration
More like this
How do I install HUD2 for a Limited account in Windows?
How do I install HUD2 for a Limited account in Windows?
More like this
Outlook 2010 x64 TAPI not working with HUD 3.5
Outlook 2010 x64 TAPI not working with HUD 3.5
More like this
Fonality - Click to Dial - Outlook
Fonality - Click to Dial - Outlook
More like this
Abacus Law (HUD Classic)
Abacus Law (HUD Classic)
More like this
Install HUD Client - How do I?
Install HUD Client - How do I?
More like this

Return to Documentation Home I Return to Sangoma Support