Licensing Features Table

The table below shows you the features given to each of the different licenses.

	Low (Standard User for Standard Edition)	High (Standard User for Professional/ Team Edition)	Standard (Call Center Agent User License)	CRM (Advanced Call Center User License)	Mobility (Mobility Add On License)
IM Chat
Google Contacts
Photo CID
Visual VoiceMail
Contact Cards
Desktop Alerts
Drag and Drop Calling
Call transfer to VoiceMail
Call transfer to Hold
Drag and Drop Transfer
Call Parking
VoiceMail to e-Mail
Outlook Integration
Easy Dialer
Color Coded Call Status
Busy Ring Back
Conference Component?
Click to SMS
Click to e-Mail
Click to Call Mobile
Extension Sorting
Extension Groups
Agent Call Record
Hot Desk
CRM Integration
Queue Status
Agent Login/Logout
On the fly Call Record
Call Monitor Barge
Queue Summary
No One is Answering Alert
Abandoned Call Alert
Agent Broadcast Alerts
Reset Queue Stats
Whisper
Server-side Chat Logging
CRM Caller ID
Deal Size Alert
Improved Screen Pop?
Lead Mgmt Reporting
Agent Call Reporting
ACC Owner Routing
Auto Call History
Click to Call
Integrated Call Recordings
Find Me
Boomerang Mobile
Call Screening
Advanced Call Forwarding
Call Return
Call Out
SMS, Pager, VoiceMail Notification
Mobile Presence
Transfer to Mobile

Fonality