How to Configure Multiple lines in Receptionist Mode

Basic Steps

  1. Login into the Business Voice Portal using your Administrator level credentials.

  2. Select Configuration from the menu at the top of the page.

  3. Search and select a Location.

  4. Select Extensions within Device Management in the left side menu.

  1. Select a phone type from the Phones dropdown that supports receptionist mode (See list below).

  1. Select a value from the Receptionist Line Keys dropdown.

  1. After all changes have been complete click Save Changes to System.

Allowed Phones with Required Functionality

Polycom

Yealink

  • Polycom VVX150

  • Polycom VVX250

  • Polycom VVX350

  • Polycom VVX450

  • Polycom VVX101

  • Polycom VVX201

  • Polycom VVX300

  • Polycom VVX310

  • Polycom VVX301

  • Polycom VVX311

  • Polycom VVX400

  • Polycom VVX410

  • Polycom VVX401

  • Polycom VVX411

  • Polycom VVX500

  • Polycom VVX501

  • Polycom VVX600

  • Polycom VVX601

  • Yealink T41S

  • Yealink T42S

  • Yealink T46S

  • Yealink T48S

  • Yealink VP59

  • Yealink T58A

  • Yealink T57W

  • Yealink T54W

  • Yealink T53W


 

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