How do you ignore a Digium phone/extension?

Owned by Merry Arpaia
Last updated: Dec 17, 2024 by Kelli Higdon
1 min read

To ignore an assigned extension:

  1. Go to Setup->Phones->Digium Phones.

  2. Select Assigned Phones and Extensions from the dropdown menu labelled View.

  3. Click the red X Unassign action next to the extension you want to ignore.

  4. Select Unassigned Extensions from the dropdown menu labelled View.

  5. Click the gray Ignore action next to the extension you want to ignore.

 

To ignore an unassigned extension:

  1. Go to Setup->Phones->Digium Phones.

  2. Select Unassigned Extensions from the dropdown menu labelled View.

  3. Click the gray Ignore action next to the extension you want to ignore.

 

To ignore a phone that has never been assigned an extension:

  1. Go to Setup->Phones->Digium Phones.

  2. Select Unassigned Phones from the dropdown menu labelled View.

  3. Click the gray Ignore action next to the MAC address of the phone you want to ignore.

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