Support Services - Blue screen when accessing BIOS on some motherboards

If you are experiencing a blue screen when trying to access BIOS on a Digium 310, 360, or 380 server, or custom server using a specific motherboard, please read:

There is a date dependent bug that causes this behavior on some of the Supermicro X9 boards.
When you try to access the BIOS, you will get a blue screen with the letters AB in the lower right hand corner on the bios and not be able to proceed.
  
For more information, please see the link below (NOTE: this is not a Digium or Sangoma site):
Supermicro X9SCD won't enter BIOS (error code: AB)

To resolve this in Switchvox:

• Go to /admin > Server > System Clock

• Set System Clock to Manual and choose a date prior to 2021.

• Save System Clock (NOTE: This will drop all active calls and restart software)

• Then Reboot the server and you should be able to access BIOS on boot up.

• Once done doing you maintenance do not forget to set the System Clock back to NTP and save (NOTE: This will drop all active calls and restart software)

Additional KB: Sangoma Support