Call is Disconnected When Attempting to Transfer

Owned by Merry Arpaia
Oct 22, 2024
1 min read

SWVX-13687 Call is Disconnected When Attempting to Transfer

Validation Date: 7/16/2018
Affects Version: 6.6.0.4 and above
Resolved Version: 6.7.1.1

Description:  When attempting to transfer a call and pressing the Transfer key a final time, the call is dropped instead of completing the transfer. This is an intermittent issue and does not affect all calls. The problem appears to be caused by an issue in the phone firmware causing a delay in the signalling to complete the transfer until after the phone has started processing other actions.

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