Below are the Known Issues for older versions of Switchvox. For current Known Issues you can click here and select the version you'd like to view.

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         Version 6.5.1.1          

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D80 Not Connecting after 6.5.1.1 System Update

Dev Case  ID: SWVX-12246

Issue Summary: After 6.5.1.1 upgrade D80 enters into a reboot loop after the phone upgrades its firmware. This is created if voicemail features permissions (Turned Off Visual Voicemail permission) is disabled on Switchvox, Customer affected by this issue should re-enable the voicemail feature permissions at the extension configuration in order to workaround this issue.

The Msgs Button Action under Phone Settings should be set to Open Visual Voicemail as well.

First Reported:  8/2/2017

Resolved in Version:    6.5.2 (87751)  

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Sending a fax from extension web tools in French language produces error

 Dev Case  ID: SWVX-12260

Issue Summary: Sending a fax, from extension web tools in French language, produces error (Erreur d'envoi de fax sélectionné Invalid Fax Folder: Fax.Brouillions), the problem is not reproducible when English is selected as language in the UI

First Reported:  8/6/2017

Resolved in Version:   Unresolved  
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Chrome Dialer add on not working after update to 6.5.1.1

Dev Case  ID: SWVX-12249

Issue Summary: While authenticating your extension in the Chrome Dialer Settings you are presented with Error Fetching API response (Error code 10000)

First Reported:  8/3/2017

Resolved in Version:  6.6.0.1 (89593
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Calls will drop when attempting to resume a parked call using an external converged phone

Dev Case  ID: SWVX-12239

Issue Summary: Calls parked by the main extension are unable to be picked up by an external converged phone. This is triggered when a user tries to take a call from the parking lot using the Switchboard and sends the call to an external converged phone (such as cell phone).

First Reported:  8/2/2017

Resolved in Version:   Planned for release in 6.7 
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          Version 6.4.2          

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Scheduled queue reports may send the incorrect file

Dev Case  ID: SWVX-12141

Issue Summary: When there are several reports scheduled, you may be sent the incorrect report file by email. 

First Reported:  2/10/2017

Resolved in Version:   Planned for release in 6.7