Title: | Sangoma CX Reports User Guide | |
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Owner: | Alfredo Gonzalez | |
Creator: | Alfredo Gonzalez | Aug 28, 2023 |
Last Changed by: | Bob Young | Sep 20, 2024 |
Tiny Link: (useful for email) | https://sangomakb.atlassian.net/wiki/x/xA5TAw | |
Export As: | Word · PDF |
Incoming Links
Sangoma CX (1)
Sangoma CX Release Notes 2023 and Earlier |
Hierarchy
Children (23)
CX Agent Activity Timeline Report
CX Agents Performance Report
CX Agents On Hold Report
CX Agent Answer Rate by Queue Report
CX Answered x Abandoned x SLA Report
CX Answered x Abandoned x SLA Detailed Report
CX ATT and ASA History Report
CX Call History Report
CX Callback History Report
CX Call Issues Report
CX Agent Activity Timeline Report
CX Agents Performance Report
CX Agents On Hold Report
CX Agent Answer Rate by Queue Report
CX Answered x Abandoned x SLA Report
CX Answered x Abandoned x SLA Detailed Report
CX ATT and ASA History Report
CX Call History Report
CX Callback History Report
CX Call Issues Report
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Outgoing Links
Sangoma CX (1)
Sangoma CX Reports User Guide
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