How to use get global variables in Main IVRs

The first part is always to build the IVR from the bottom up by creating components or sub IVRs.  In this example, we are setting up an inclement weather warning.   See Inclement Weather Warning IVR for an example of an IVR that has set a global variable.  To implement the global variable created here the next steps are to add the following actions to the Main IVR

1. Get Global Variable

   • Select an existing variable: bad_weather

   • Set ot the value of Global Variable: BAD_weather

2. Conditional Clause

   • If 'bad_weather' Equals [1]

   • Then Go to IVR Menu: 'Inclement Weather Warning IVR' 

   • At Entry Point: IVR Menu Beginning

   • (See Step 3 of Inclement Weather Warning IVR)

3. Main IVR actions (This will be your normal IVR actions)