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Newly Created Extension Unable to Dial Outbound
Newly Created Extension Unable to Dial Outbound
We usually see this when the extension does not have access to an outgoing call rule. To correct this:
Navigate to the Setup tab
Select Manage under the Extensions section
Modify the problem extension
Navigate to the Outgoing Call Rules tab
From here we will need to select one or more outgoing call rules that this extension should be able to utilize
, multiple selections available,
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