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Switchvox - Firedialer will not connect to Switchvox

Switchvox - Firedialer will not connect to Switchvox

Note: Switchvox Firedialer is depreciated as of version 6.1 (See Switchvox - Release Notes Version 6.1 Feb 29, 2016).

The following error is caused by Firedialer not recognizing the security certificate of your switchvox system:

rtaImage (3).png

 

In order to resolve it:

  1. Copy and paste the PBX hostname from Firedialer into your Firefox address bar

  2. When the "This connection is Untrusted" page appears, click I Understand the Risks

  3. Click Add Exception, and Confirm Security Exception.

Your Firedialer should now receive the proper response from your PBX hostname.

 

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